Eligibility

Returns are accepted only if:

Wrong product was delivered
Product was damaged during delivery
Product is defective upon arrival

Return Request

Customers must contact us within 48 hours of receiving the order.

Non-Returnable Items

For hygiene and authenticity reasons, opened or used perfumes cannot be returned unless they arrive damaged or defective.

Refund Process

Approved refunds will be processed within 5–7 buisness days.